Terms of Use

Acceptance of Terms of Use

By using this website (“Site”), registering for a TitanPro Account (“Account”) or using any other TitanPro Services, you ("you, your, or yourself") are agreeing to accept and comply with the terms and conditions of use stated below ("Terms of Use"). You should read the entire Terms of Use carefully before using this Site or any of the TitanPro Services.

As used in these Terms of Use, and elsewhere on this website, “TitanPro" refers to the state-of-the-art digital platform operated by DMS Capital AG, a regulated Swiss Asset Management and Fintech Firm , registered with the Swiss Companies Register under the company number CHE-231.535.746, VAT number CHE-231.535.746 MWST with its registered address at Rigistrasse 2, CH-6300 Zug, Switzerland.

DMS Capital AG is a member firm of Organisme d’Autorégulation des Gérants de Patrimoine ("OAR-G") and as such is monitored by OAR-G in its capacity as an SRO (Self Regulatory Organization) officially recognized by the Swiss Financial Market Supervisory Authority (FINMA), with dual supervision pursuant to (1) independent asset management and; (2) the Anti-Money Laundering Act (AMLA). The rules of professional conduct of OAR-G regulate the content of the asset management agreement and how it must be implemented (asset manager's duty of trust, information and due diligence towards the customer and regulation of the asset manager's compensation), with due attention paid to the protection of investors. 

TitanPro allows all its customers (hereafter also referred to as “Members”) to access its decentralized multi-chain financial marketplace to buy, sell and store precious metals, including the ability to convert them from and to Coineru Gold (CGLD), Coineru Silver (CSLV), Coineru Platinum (CPLT), Bitcoin (BTC) and Ethereum (ETH).

TitanPro is operated by DMS Capital AG and allows all customers of the Service ("Members") to:

  • Transfer the above-mentioned digital assets to other Members or other users of such digital assets outside the TitanPro site.
  • Use Bitcoin (BTC) and Ethereum (ETH) for purchasing precious metals from TitanPro.

Depending on your country of residence, you may not be able to use all the functions of the Site. It is your responsibility to follow the rules and regulations applicable in your country of residence and/or country from which you access this Site and Services. As long as you agree to and comply with these Terms of Use, TitanPro grants you the personal, non-exclusive, non-transferable, non-sublicensable, and limited right to enter and use the Site and the Service.

IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS OF USE OUTLINED IN THIS AGREEMENT, DO NOT ACCESS THIS SITE AND DO NOT USE THIS SERVICE.

By registering an Account, you expressly represent and warrant:

  • That you have accepted these Terms of Use; and
  • That you are at least 18 years of age and have the full legal capacity to accept these Terms of Use and enter into any transactions involving precious metals and/or digital assets.

Risk Disclosure

Buying, selling, trading and financing trades in precious metals, cryptocurrencies and digital assets, entails certain risks. This risk disclosure statement cannot and does not disclose all risks and other aspects involved in holding, trading, or engaging in financing or financed transactions in precious metals, cryptocurrencies and digital Assets. Risks include, but are not limited to, the following:

Market Risk: The market for cryptocurrencies and Digital Assets is still new and uncertain. No-one should have funds invested in cryptocurrencies or Digital Assets, or speculate in Digital Assets and cryptocurrencies, that he or she is not prepared to lose entirely. Whether the market for one or more Digital Assets and cryptocurrencies will move up or down, or whether a particular Digital Asset or cryptocurrency will lose all or substantially all of its value, is unknown. This applies both to traders that are going long and to traders that are shorting the market. Participants should be cautious about holding Digital Assets and cryptocurrencies.

Liquidity and Listing Risk: Markets for Digital Assets and cryptocurrencies have varying degrees of liquidity. Some are quite liquid while others may be thinner. Thin markets can amplify volatility. There is never a guarantee that there will be an active market for one to sell, buy, or trade Digital Assets and cryptocurrencies or products derived from or ancillary to them. Furthermore, any market for Assets and cryptocurrencies may abruptly appear and/or vanish. TitanPro makes no representations or warranties about whether a Digital Asset and cryptocurrencies may be traded in any point in the future, if at all. Any Digital Assets and/or cryptocurrencies are potentially subject to delisting from any exchange without prior notice or consent.

Legal Risk: The legal status of certain Digital Assets and cryptocurrencies may be uncertain. This can mean that the legality of holding or trading them is not always clear. Whether and how one or more Digital Assets and/or cryptocurrencies constitute property, or assets, or rights of any kind, may also seem unclear. Participants are responsible for knowing and understanding how Digital Assets and cryptocurrencies will be addressed, regulated, and taxed under applicable law.

Exchange Risk (Counterparty Risk): Having Digital Assets and cryptocurrencies on deposit or with any third party in a custodial relationship has attendant risks. These risks include security breaches, risk of contractual breach, and risk of loss. Participants should be wary of allowing third parties to hold their property for any reason.

Trading Risk: In addition to liquidity risks, values in any digital Asset marketplace are volatile and can shift quickly. Participants in any Digital Assets and cryptocurrencies markets are warned that they should pay close attention to their position and holdings, and how they may be impacted by sudden and adverse shifts in trading and other market activities. The trading of Cryptocurrencies is often susceptible to irrational bubbles or loss of confidence, which could collapse demand relative to supply. For example, confidence might collapse in Cryptocurrencies because of unexpected changes imposed by software developers or others, a government crackdown, the creation of superior competing alternative currencies, or a deflationary or inflationary spiral. Confidence might also collapse because of technical problems: if the anonymity of the system is compromised, if money is lost or stolen, or if hackers or governments are able to prevent any transactions from settling.

Risks Associated with Financing Activities: When you finance a purchase or sale of Digital Assets and cryptocurrencies on a peer-to-peer basis, you run the risk of losing your provided financing. Similarly, when you accept financing to enter a trading agreement, you accept the risk of not being able to repay that financing (e.g., if the market price of the Digital Asset that you purchased with the financing falls). Participants should know all of the terms of any contracts they enter into and how their trading strategies and other market and risk factors can be affected.

In closing

The above are only some of the risks in purchasing or otherwise trading in digital Assets and cryptocurrencies, and this disclosure therefor does not provide, or intend to provide, a limitative listing of all such risks. There may be additional risks that we have not foreseen or identified in our Terms of Use. You should carefully assess whether your financial situation and tolerance for risk are suitable for buying, selling, or trading precious metals or digital assets.

We use our banking providers in order to buy and sell precious metals, and to facilitate withdrawals. Our banking providers DO NOT transfer, exchange, or provide any services in connection with Cryptocurrencies.

By accepting these Terms of Use, you acknowledge that you are aware of all the risks associated with trading precious metals, Digital Assets and cryptocurrencies, and, with respect to such risks, you waive your rights to litigate against DMS Capital AG and/or Coineru Reserve Inc., and you agree to indemnify, safeguard and hold harmless at all times DMS Capital AG and/or Coineru Reserve Inc., their officers, employees, members, managers, shareholders, directors, attorneys, advisers, affiliates and agents, against any claim arising directly or indirectly from your use of TitanPro .


Limited Right of Use

Unless otherwise specified, all Content and Materials on this Site are the property of DMS Capital AG and are protected by copyright, trademark, and other applicable laws. You may view, print, and/or download a copy of the Content and Materials from this Site on any single computer solely for your personal, informational, and/or non-commercial use, provided you comply with all copyright and other proprietary notices.

The trademarks, service marks, and logos of TitanPro and others used in this Site ("Trademarks") are the property of DMS Capital AG and its respective affiliates. The software, text, images, graphics, data, prices, trades, charts, graphs, video, and audio used on this Site belong to DMS Capital AG. The Trademarks and Content and Materials should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, scraped, collected, or distributed in any form or by any means, whether manual or automated. The use of any such Content and Materials on any other Site or networked computer environment for any other purpose is strictly prohibited; any such unauthorized use may violate copyright, trademark, and other applicable laws, and could result in criminal prosecution or civil penalties.


Maintaining Your Account: TitanPro’s Rules

This Site is for your personal and non-commercial use only. We are vigilant in maintaining the security of our Site and Service. By registering with us, you agree to provide TitanPro with current, accurate, and complete information about yourself, as prompted by the registration process, and to keep such information updated. You further agree that you will not use any Account other than your own, access the Account of any other Member at any time, or assist others in gaining unauthorized access.

The creation or use of Accounts without obtaining prior express permission from TitanPro will result in the immediate suspension of all said Accounts, as well as all pending purchase/sale offers. Any attempt to do so or to assist others (Members or otherwise), or the distribution of instructions, software, or tools for that purpose, will result in the Accounts of such Members being terminated. Termination is not the exclusive remedy for such a violation, and TitanPro may elect to take further action against you.

You are also responsible for maintaining the confidentiality of your Account information, including your password, and safeguarding your own Digital Assets and Cryptocurrencies, and all activity including Transactions that are posted to your Account. Any actions on the Site, transactions, orders and operations initiated from your Account or using your password (1) will be considered to have been made by you, and (2) are irrevocable once validated using your password or made through your Account. If there is suspicious activity related to your Account, we may, but are not obligated to, request additional information from you, including authenticating documents, and freeze any transactions pending our review. You are obligated to comply with these security requests or accept the termination of your Account. You are required to notify DMS Capital AG immediately of any unauthorized use of your Account or password, or any other breach of security, by email to support@titanpro.ch. The account of any Member who violates these rules may be terminated and the Member held liable for losses incurred by TitanPro or any user of the Site.

Lastly, you agree that you will not use the Service to perform criminal activity of any sort, including but not limited to money laundering, illegal gambling operations, terrorist financing, malicious hacking or any criminal or illegal activity.

The minimum allowable purchase of precious metals is CHF 15,00.


FEES

Our fees charged can be found on our Fees page.


VERIFICATION OF ACCOUNTS

The creation and use of your Account is subject to verifications, as required by statutory and regulatory obligations incumbent on TitanPro. You agree to provide us with the information we request for the purposes of identity verification, compliance with know-your-customer rules, as well as detection of money laundering, terrorism financing, fraud or any other financial crime. The requested information may include Personal Data (please refer to our Privacy Policy). By providing us with the information we request, you confirm that it is true and accurate, and agree to inform us in case of change concerning such information. Your Account will be blocked until we are satisfied with the information you have provided and determine in our sole discretion that it is sufficient to validate your Account. In the meantime, you will not be allowed to terminate your Account or request the deletion of the Personal Data processed in the course of verification operations.


Termination and Escrow of Unverified Accounts

You may terminate this agreement and close your Account at any time, following the settlement of any pending transactions.

You also agree that DMS Capital AG may, by giving notice, in its sole discretion terminate your access to the Site and to your Account, including without limitation, its right to: limit, suspend, or terminate the service and Members' Accounts; prohibit access to the Site and its content, services, and tools; delay or remove hosted content; and take technical and legal steps to keep Members off the Site if we suspect that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of these Terms of Use. Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate Accounts of Members for any reason, including without limitation: (1) attempts to gain unauthorized access to the Site or another Member's account or providing assistance to others’ attempting to do so, (2) overcoming software security features limiting the use of or protecting any content, (3) usage of the Service to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities, (4) violations of these Terms of Use, (5) a failure to pay or a fraudulent payment for Transactions, (6) unexpected operational difficulties, or (7) upon the request of law enforcement or other government agencies.

We expressly reserve the right to cancel and/or terminate Accounts that have not been verified by the Member despite efforts made in good faith by TitanPro to contact them to obtain such verification (“Unverified Accounts”). If funds are transferred to a cryptocurrency wallet on TitanPro that belongs to an unverified account, the owner of the unverified account has thirty (30) days from the date of receiving the funds to comply with the verification process of TitanPro. If that member fails to verify his account within the thirty days period, the currencies shall be transferred to DMS Capital AG’s Unverified Accounts wallets. The Member of the unverified account that has funds in one of his wallets, can select to withdraw the funds back only to the wallet from where the transaction originated from, within the thirty days period.

The suspension or termination of an Account shall not affect the payment of commissions due for past Transactions. Upon termination, Members shall send details of a valid bank account to allow for the transfer of the fiat currencies resulting from the Mandatory Liquidation by TitanPro of precious metals and/or any Digital Assets that the Member may be holding at the time of termination of the Account. The Member explicitly consents to the Mandatory Liquidation of his precious metals and/or Digital Assets at the time of termination of his account by TitanPro, and TitanPro shall not be liable for any losses or presumed losses that result from such a Mandatory Liquidation. The bank account provided by the Member for the transfer of the fiat currencies resulting from the liquidation must be held in name of the Member.  

TitanPro will send you the credit balance of your Account; however, in certain circumstances a number of intermediaries may be involved in an international payment, and these or the beneficiary bank may deduct charges. We will make all reasonable efforts to ensure that such charges are disclosed to you prior to sending your payment; however, where they cannot be avoided, you acknowledge that these charges cannot always be calculated in advance, and you agree to be responsible for such charges. Upon Account closure, any amount less than CHF 30,00 value will not be returned.

TitanPro reserves the right to not convert Cryptocurrencies into fiat and to return them to a Wallet that belongs to the Member.


Availability of Services

All services are provided without warranty of any kind, either express or implied, and in particular without implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that this Site will be available 100% of the time to meet your needs. We will strive to provide you with the Service as soon as possible, but there are no guarantees that access will not be interrupted or that there will be no delays, failures, errors, omissions, or loss of transmitted information.

We will use reasonable endeavors to ensure that the Site can be accessed by you in accordance with these Terms of Use. However, we may suspend the use of the Site for maintenance and will make reasonable efforts to give you notice of this. You acknowledge that this may not be possible in an emergency, and accept the risks associated with the fact that you may not always be able to use the Site or carry out urgent transactions using your Account.


APIs and Widgets

We may provide certain parties with access to specific data and information through our API (Application Programming Interface) or widgets. We also may provide widgets for your use to enter our data on your Site. You are free to use these in their original unmodified and un-altered state.


External Websites

DMS Capital AG makes no representations whatsoever about any external or third-party website you may access through the TitanPro Site. Occasionally, the TitanPro website may provide references or links to other websites ("External Websites"). We do not control these External Websites or third-party sites or any of the content contained therein. You agree that we are in no way responsible or liable for the External Websites referenced or linked from the TitanPro website, including but not limited to website content, policies, failures, promotions, products, opinions, advice, statements, prices, activities and advertisements, services, or actions, and/or any damages, losses, failures, or problems caused by, related to, or arising from those sites. You shall bear all risks associated with the use of such content.

External Websites have separate and independent terms of use and related policies. We request that you review the policies, rules, terms, and regulations of each site that you visit. It is up to you to take precautions to ensure that whatever you select for your use is free of items such as viruses, worms, Trojan horses, and other items of destructive nature.


Financial Advice

DMS Capital AG does NOT provide any investment advice in connection with the Services described in these Terms of Use, nor through TitanPro nor otherwise. We may provide information on the price, range, and volatility of Cryptocurrencies that are available on our platform and events that have affected the price of such Cryptocurrencies, but this must not be considered investment advice nor should it be construed as such. Any decision to purchase or sell precious metals, Digital Assets and Cryptocurrencies is solely your decision and we shall not be liable for any loss suffered.


Financial Regulation

The business model and Service of TitanPro is to facilitate, through its Asset Management license, the buying and selling and storage of precious metals and Digital Assets. TitanPro is operated by DMS Capital AG, a member firm of OAR-G, and as such is monitored by OAR-G in its capacity as an SRO (Self Regulatory Organization) officially recognized by the Swiss Financial Market Supervisory Authority (FINMA), with dual supervision pursuant to (1) independent asset management and; (2) the Anti-Money Laundering Act (AMLA). The rules of professional conduct of OAR-G regulate the content of the asset management agreement and how it must be implemented (asset manager's duty of trust, information and due diligence towards the customer and regulation of the asset manager's compensation), with due attention aid to the protection of investors. 


Email

Unencrypted email messages sent over the Internet are not secure and TitanPro is not responsible for any damages incurred as a result of sending email messages in this way. We suggest sending email in encrypted formats; you are welcome to send PGP encrypted emails to us. The instructions and keys to do so are available upon request.

If you send unencrypted or unsecured email or other types of communications to us, we may respond using the same channels and you hereby accept the risks associated therewith.

TitanPro will never contact you from an email account that does not end with @titanpro.ch. If anyone, including a person that you know to be associated with TitanPro ever contacts you via email with an address that does not end with @titanpro.ch, please notify our compliance department at support@titanpro.ch immediately.


Data protection

Privacy is very important to us. Full details of our Privacy Policy can be found on our Privacy Policy page. We recommend that you read the Privacy Policy carefully, so that you know the data that we collect, how we use the data, and who we share your data with.


Disclosures to Legal Authorities and Authorized Financial Institutions

We may share your Personal Data with law enforcement, data protection authorities, government officials, and other authorities when:

  • Required by law;
  • Compelled by subpoena, court order, or other legal procedure;
  • We believe that disclosure is necessary to prevent damage or financial loss;
  • Disclosure is necessary to report suspected illegal activity; or
  • Disclosure is necessary to investigate violations of our Terms of Use or Privacy Policy.

For further information on how we process your Personal Data, please refer to the Privacy Policy.


Jurisdiction

The Terms of Use shall be governed and construed in accordance with the laws of Switzerland. The parties hereto agree to irrevocably submit to the exclusive jurisdiction of the courts of Switzerland.


Limitation of Liability

To the extent permitted by law, DMS Capital AG will not be held liable for any damages, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, indirect, or consequential loss, unless the loss suffered arose from negligence or willful deceit or fraud. Nothing in these Terms of Use excludes or limits the liability of either party for fraud, death, or personal injury caused by its negligence, breach of terms implied by operation of law, or any other liability which may not be limited or excluded by law. Although TitanPro endeavors to provide accurate and timely information on the Site, the Site may not always be entirely accurate, complete or current and may include errors. We may change or update the Site at any time without notice, and you should accordingly verify with independent sources all information before relying on it to take decisions or actions. You remain entirely responsible for your decisions and actions.

Subject to the foregoing, DMS Capital AG’s aggregate liability for claims based on events arising from or in connection with any single Member's use of the Site and/or Service, whether in contract or tort (including negligence) or otherwise, shall in no circumstances exceed the greater of either (a) the total amount held on Account for the Member making a claim less any amount of Commission that may be due and payable in respect of such Account; or (b) 100% of the amount of the Transaction(s) that are the subject of the claim less any amount of Commission that may be due and payable in respect of such Transaction(s).


Indemnity

To the full extent permitted by applicable law, you hereby agree to indemnify DMS Capital AG and its partners against any action, liability, cost, claim, loss, damage, proceeding, or expense suffered or incurred if directly or indirectly arising from your use of TitanPro's Sites, your use of the Service, or your violation of these Terms of Use.


Miscellaneous

If we are unable to perform the Services outlined in the Terms of Use due to factors beyond our control including but not limited to an event of force majeure, change of law, or change in sanctions policy, we shall not be liable for the Services provided under this agreement during the time period coincident with the event.


Modification of Terms

DMS Capital AG reserves the right to change, add, or remove parts of these Terms of Use at any time and at its sole discretion. You will be notified of any changes in advance through your Account. Upon such notification, it is your responsibility to review the amended Terms of Use. Your continued use of the Site following the posting of a notice of changes to the Terms of Use signifies that you accept and agree to the changes, and that all subsequent transactions by you will be subject to the amended Terms of Use.


Contact Us

If you have any questions relating to these Terms of Use, your rights and obligations arising from these Terms, and/or your use of the Site and the Service, your Account, or any other matter, please contact support@titanpro.ch.

This website uses cookies to ensure you have the best experience. By continuing to use this site, you consent to our Cookie Policy. You can disable cookies at any time, by changing your browser settings.